Privacy Policy

Applies to the Cognexa HR mobile app, the employee portal, the admin console and this website. Last updated: 5 October 2026.

In short: we use your information only to run your employer's HR and payroll – leave, claims, payslips and approvals. We do not sell it, use it for advertising, or track you across other apps or websites. You can delete your login in the app at any time (Me → Delete my login).

Who we are

Cognexa Technologies ("we") provides the Cognexa HR system. When you use it through your employer, your employer decides what personal data is kept and why, and we process it on their behalf. Questions about this policy can be sent to sale@cognexatechnologiesapp.com.

What we collect

Information	Examples	Why
Identity & contact	Name, work email, mobile number, address, date of birth, sex, nationality	Your employee record, sign-in, payslips and statutory forms
Government IDs	NRIC / FIN, passport number and expiry, work pass type and expiry	CPF submissions, IRAS (IR8A) and MOM requirements. Visible only to your employer's payroll administrators.
Employment & pay	Position, department, salary, allowances, CPF, self-help group contributions, bank account, payslips	Paying you correctly and meeting Singapore employment law
Leave & claims	Leave requests, medical certificates, receipts and photos you upload	Approving leave and reimbursing expenses
Messages to the assistant	Questions and files you send to the AI assistant	Answering your question or filling in a form for you to check
Device information	A notification token for your phone	Sending you push notifications you have allowed

The app uses your camera or photos only when you choose to attach a receipt or document, and Face ID / fingerprint only on your device – we never receive your biometric data.

Who can see it

You can see your own records. Your manager can see your leave and claims so they can approve them.
Your employer's payroll administrators can see employee and payroll records, including ID numbers. Every change they make is recorded in an audit log.
Service providers who run the system for us, under contract: Supabase (database, sign-in and file storage), Netlify (website hosting), Anthropic (AI assistant – messages and files you send are processed to produce a reply), Resend (emails), and Google Firebase (push notifications). They may process data outside Singapore with protection comparable to the Personal Data Protection Act (PDPA).
Government agencies when the law requires it (e.g. CPF Board, IRAS, MOM).

How we protect it

All connections are encrypted (HTTPS). Access is controlled by sign-in and database rules so each person only sees what their role allows. ID numbers are stored separately and are only available to payroll administrators. Emailed payslips can be password-protected.

How long we keep it

Your employer keeps employment and payroll records for as long as Singapore law requires – for example, MOM requires employee records and payslips to be kept for at least two years after employment ends, and tax and CPF records may need to be kept longer. Deleting your app login does not delete these records.

Your choices and rights

Access and correction: view your details in the app; ask your HR department to correct anything that is wrong.
Notifications: turn them off at any time in your phone's settings.
Delete your login: in the app go to Me → Delete my login. Your sign-in and phone registration are removed straight away.
Questions or complaints: contact your employer's HR or us at sale@cognexatechnologiesapp.com. You may also contact Singapore's Personal Data Protection Commission.

Website visitors

If you chat with the assistant on our website and agree to share your contact details, we use them only to reply to your enquiry.

Changes

We will update this page if our practices change, and show the date of the latest version at the top.

隐私政策

适用于 Cognexa HR 手机应用、员工门户、管理控制台及本网站。最后更新：2026年10月5日。

简而言之：我们只会使用您的资料来处理雇主的人事和薪资事务 — 休假、报销、工资单和审批。我们不会出售您的资料，不会用于广告，也不会在其他应用或网站上追踪您。您可以随时在应用中删除登录账户（我 → 删除我的登录）。

我们是谁

Cognexa Technologies（“我们”）提供 Cognexa HR 系统。当您通过雇主使用本系统时，由雇主决定保存哪些个人资料及其用途，我们代表雇主处理这些资料。如对本政策有任何疑问，请发邮件至 sale@cognexatechnologiesapp.com。

我们收集的资料

资料	例子	用途
身份及联络资料	姓名、工作电子邮件、手机号码、地址、出生日期、性别、国籍	员工记录、登录、工资单及法定表格
政府证件	身份证 / 准证号码 (NRIC/FIN)、护照号码及到期日、工作准证类型及到期日	公积金申报、IRAS (IR8A) 及人力部 (MOM) 规定。仅雇主的薪资管理员可见。
雇佣及薪资	职位、部门、工资、津贴、公积金、自助团体基金缴款、银行账户、工资单	正确支付工资并遵守新加坡雇佣法律
休假及报销	休假申请、病假单、您上传的收据和照片	审批休假及报销费用
发给助手的消息	您发给 AI 助手的问题和文件	回答您的问题，或替您填写表格供您核对
设备资料	手机的通知令牌	向您发送您已允许的推送通知

应用只在您选择附加收据或文件时使用相机或相册；面容 ID / 指纹只在您的设备上使用 — 我们不会收到您的生物识别资料。

谁可以看到这些资料

您可以查看自己的记录。您的经理可以查看您的休假和报销，以便审批。
雇主的薪资管理员可以查看员工及薪资记录，包括证件号码。他们所做的每一项更改都会记录在审计日志中。
根据合约为我们运行系统的服务供应商：Supabase（数据库、登录及文件存储）、Netlify（网站托管）、Anthropic（AI 助手 — 处理您发送的消息和文件以生成回复）、Resend（电子邮件）及 Google Firebase（推送通知）。他们可能在新加坡境外处理资料，但会提供与《个人资料保护法》(PDPA) 相当的保护。
法律要求时的政府机构（例如公积金局、IRAS、人力部）。

我们如何保护资料

所有连接均已加密 (HTTPS)。访问权限由登录和数据库规则控制，每个人只能看到其角色允许的内容。证件号码单独存放，只有薪资管理员可以查看。以邮件发送的工资单可设置密码保护。

资料保存期限

雇主会按照新加坡法律规定的期限保存雇佣及薪资记录 — 例如，人力部规定员工记录和工资单须在雇佣结束后保存至少两年，税务及公积金记录可能需要保存更长时间。删除应用登录不会删除这些记录。

您的选择和权利

查阅及更正：在应用中查看您的资料；如有错误，请联系人力资源部更正。
通知：可随时在手机设置中关闭。
删除登录：在应用中前往 我 → 删除我的登录。您的登录和手机注册会立即被移除。
疑问或投诉：请联系雇主的人力资源部，或发邮件至 sale@cognexatechnologiesapp.com。您也可以联系新加坡个人资料保护委员会 (PDPC)。

网站访客

如果您在我们的网站上与助手聊天并同意提供联络资料，我们只会用这些资料回复您的询问。

政策变更

如我们的做法有变，我们会更新本页面，并在顶部显示最新版本的日期。

如中英文版本有任何差异，以英文版本为准。